First, we plan the project in exhaustive detail, searching for the voice of the customer (VOC). We deliver a clearly defined statement of work and a written price warranty for design at the end of this step.
Second, we design the project in complete detail down to the last cable and connector. At the end of this step we deliver the completed construction drawings, a 100% accurate equipment list, a detailed project implementation schedule, a final project budget to the penny and an acceptance test plan (ATP). The ATP will be conducted later in the project as the client’s assurance that the goals of the project have been met.
Finally, we build the facility according to the plans that were developed in step two. We deliver a completed system on time, on budget and fully tested. Training is conducted. The acceptance test plan is performed with the client and the turnover of final as-built documents made. The project is commemorated with the signing of the project’s Certificate of Completion.
THE WORRY CURVE
This diagram plots the typical level of anxiety or “worry” during a typical systems integration project fulfilled according to industry norms. As the deadline approaches, the worry factor of all parties to the project climbs. Unfortunately our industry’s users and service providers have become conditioned to expect this extraordinary stress roller coaster and have chosen to accept it blindly.
TI Broadcast Soultions Group has chosen to stand against this trend by making significant investments in personnel, training, certifications and client education. Our clients’ worry curve looks like this:
How can this be? Is it possible to hire a systems integrator, to put your career on the line in that choice and sleep at night? If you ask our clients, they will tell you time and time again, the answer is “yes." Contact us today to see how we can reduce the anxiety on your next systems integration project.